Welcome To YBM STORE - Your Best Marketplace

Terms & Policies

YBMSTORE.COM – Terms & Conditions

Effective Date: September 26, 2026

Welcome to YBMSTORE.COM. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read these policies carefully before placing an order.


1. Privacy Policy

At YBMSTORE.COM, we value your privacy and are committed to protecting your personal information.

We may collect the following information:

  • Name
  • Email Address
  • Mobile Number
  • Billing & Shipping Address
  • Payment Information (processed securely through payment gateways)
  • IP Address and Browser Information

Your information is used only for:

  • Processing orders
  • Customer support
  • Shipping and delivery
  • Warranty registration
  • Marketing updates (only with your consent)
  • Improving our services

We never sell or rent your personal information to third parties.

Your information may only be shared with trusted partners such as:

  • Courier Companies
  • Payment Gateway Providers
  • Government Authorities (where legally required)

2. Shipping & Delivery Policy

We deliver products across India and selected international countries.

Processing Time

  • Standard products: 1–5 Business Days
  • Customized products: 5–15 Business Days

Delivery Time

  • India: Approximately 2–10 Business Days
  • International: Approximately 7–21 Business Days

Delivery time depends on:

  • Product availability
  • Customer location
  • Courier services
  • Customs clearance (International Orders)

Customers are responsible for any customs duty, import tax or local government charges applicable in their country unless otherwise stated.

Delivery dates are estimated and may vary due to unforeseen circumstances.


3. Return, Refund & Replacement Policy

Customer satisfaction is important to us.

Returns are accepted only if:

  • Product is damaged during transit
  • Wrong product received
  • Manufacturing defect
  • Missing accessories

Return requests must be submitted within 48 hours of delivery with:

  • Photos
  • Unboxing video
  • Invoice copy

Products cannot be returned if:

  • Used or damaged by customer
  • Customized products
  • Products without original packaging
  • Physical damage after delivery

Refunds (if approved) are processed within 7–10 business days through the original payment method.

Replacement will be provided after inspection and approval by our support team.


4. Cancellation Policy

Orders may be cancelled before dispatch.

Customized or made-to-order products cannot be cancelled once production has started.

If payment has already been made, eligible refunds will be processed after deducting applicable payment gateway or administrative charges, if any.

YBMSTORE.COM reserves the right to cancel any order due to:

  • Pricing errors
  • Product unavailability
  • Suspected fraud
  • Payment verification failure

5. Warranty Policy

Warranty varies according to the product category.

Digital products, electronic products, display systems and other applicable items carry warranty as mentioned on the respective product page.

Warranty covers manufacturing defects only.

Warranty does NOT cover:

  • Physical damage
  • Water damage
  • Mishandling
  • Electrical surge
  • Unauthorized repair
  • Improper installation
  • Normal wear and tear

Customers may be required to provide:

  • Invoice
  • Warranty registration details
  • Product images/videos
  • Serial Number

Warranty service may include repair, replacement of defective parts or replacement of the product depending upon the warranty terms.


6. Payment Policy

We accept secure payments through trusted payment gateways.

Accepted payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • EMI (where available)
  • International Cards

Orders are processed only after successful payment confirmation unless Cash on Delivery is specifically available.

YBMSTORE.COM does not store customer card details.

Prices shown on the website may be exclusive or inclusive of taxes depending on the product page.

GST invoices will be provided wherever applicable.


7. Cookies Policy

Our website uses cookies to enhance your browsing experience.

Cookies help us:

  • Remember login sessions
  • Save shopping cart
  • Improve website performance
  • Analyze visitor behaviour
  • Personalize content

Users can disable cookies through browser settings; however, some website features may not function properly.

By continuing to use our website, you consent to our use of cookies.


8. Disclaimer

The information provided on YBMSTORE.COM is for general information purposes only.

Product images are for illustration purposes. Actual products may vary slightly due to manufacturing updates, monitor settings or photography.

We make every effort to provide accurate information; however, specifications, pricing, availability and product details may change without prior notice.

YBMSTORE.COM shall not be liable for:

  • Indirect or consequential damages
  • Delivery delays beyond our control
  • Courier delays
  • Customs clearance delays
  • Force majeure events
  • Typographical errors

Use of this website is entirely at the user’s own risk.


Contact Information

YBMSTORE.COM

Customer Support

Email: info@ybmstore.com

Website: www.ybmstore.com

Business Hours:
Monday – Saturday
10:00 AM – 6:30 PM (IST)

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